Tips for Coder Training in a Virtual Environment

By Sarah Humbert, RHIA

Traditionally, coding updates occurred twice a year: ICD updates in late fall and CPT updates in early spring. Training was conducted on site per person or by an in-house trainer designated for online training. This article provides best practice guidance on conducting coder education in a virtual environment. Key questions to consider include:

• How do you manage training and education now that guidance and mandates are evolving and changing quickly?
• How do you provide training more frequently, for yearly ICD, CPT, and payer-specific guidelines?
• How do you evaluate training?