by Bill Wagner | Jul 7, 2020 | Blog
Coding Changes in Patient Volume In an effort to control the spread of the pandemic and to focus on COVID-19 patients, providers were directed in March to cancel elective surgeries and all other non-urgent patient visits. Prior to that time, patient volume by type of...
by Bill Wagner | Jun 29, 2020 | Blog
Surge in Telehealth Virtual visits in the U.S. are expected to exceed 1 billion in 2020 largely because of COVID-19, according to recent Forrester report. For its Predictions in 2020 virtual care report, Forrester examined the state of telehealth in the U.S. and what...
by Bill Wagner | Jun 23, 2020 | Blog
According to a survey conducted by Slack, newly remote knowledge workers1 are struggling to adapt to home-based offices and virtual collaboration realities during COVID-19’s mass office exodus. Slower paced communication across teams often evolves into bigger...
by Bill Wagner | Jun 15, 2020 | Blog
Healthcare organizations have been forced to stall many process improvement projects over the years due to lack of budget and resources. Enter the coronavirus. The realization quickly set in for HIM and revenue cycle departments that process improvements were the only...
by Bill Wagner | May 18, 2020 | Blog
With a positive change in mindset, HIM and coding teams have an opportunity to not only recover, but prosper and be better than ever! While HIM professionals are dealing with current challenges including reduced patient volume, layoffs and furloughs and working from...
by Bill Wagner | May 11, 2020 | Blog
As the U.S. begins its recovery from the COVID-19 crisis, evidence strongly suggests that there will never be a return to “normal” for healthcare providers and HIM professionals, but rather a return to a “new normal” that we all should prepare to embrace. The crisis...
