by Bill Wagner | Oct 19, 2020 | Blog
By Bill Wagner, CHPS, CPCO, Chief Operating Officer Sarah Humbert, RHIA, Vice President of Coding Operations, and I recently had the opportunity to talk with three of KIWI-TEK’s long-time coding partners about the whirlwind year we’ve all had. In this 3-part blog...
by Bill Wagner | Aug 20, 2020 | Blog
In an effort to control the spread of the pandemic and to focus on COVID-19 patients, providers were directed in March to cancel elective surgeries and all other non-urgent patient visits. Up until that time, patient volume by type of visit was fairly predictable,...
by Bill Wagner | Jul 7, 2020 | Blog
Coding Changes in Patient Volume In an effort to control the spread of the pandemic and to focus on COVID-19 patients, providers were directed in March to cancel elective surgeries and all other non-urgent patient visits. Prior to that time, patient volume by type of...
by Bill Wagner | Jun 29, 2020 | Blog
Surge in Telehealth Virtual visits in the U.S. are expected to exceed 1 billion in 2020 largely because of COVID-19, according to recent Forrester report. For its Predictions in 2020 virtual care report, Forrester examined the state of telehealth in the U.S. and what...
by Bill Wagner | Jun 23, 2020 | Blog
According to a survey conducted by Slack, newly remote knowledge workers1 are struggling to adapt to home-based offices and virtual collaboration realities during COVID-19’s mass office exodus. Slower paced communication across teams often evolves into bigger...
by Bill Wagner | Jun 15, 2020 | Blog
Healthcare organizations have been forced to stall many process improvement projects over the years due to lack of budget and resources. Enter the coronavirus. The realization quickly set in for HIM and revenue cycle departments that process improvements were the only...
