Bold Steps Taken to Address Sudden COVID-19 Changes

By Bill Wagner, CHPS, CPCO, Chief Operating Officer Sarah Humbert, RHIA, Vice President of Coding Operations, and I recently had the opportunity to talk with three of KIWI-TEK’s long-time coding partners about the whirlwind year we’ve all had. In this 3-part blog...
COVID-19 and the Plight of the Coder

COVID-19 and the Plight of the Coder

In an effort to control the spread of the pandemic and to focus on COVID-19 patients, providers were directed in March to cancel elective surgeries and all other non-urgent patient visits. Up until that time, patient volume by type of visit was fairly predictable,...
HIM Challenge Met – Changes in Patient Type and Volume

HIM Challenge Met – Changes in Patient Type and Volume

Coding Changes in Patient Volume In an effort to control the spread of the pandemic and to focus on COVID-19 patients, providers were directed in March to cancel elective surgeries and all other non-urgent patient visits. Prior to that time, patient volume by type of...
Is the Remote HIM Workforce Here to Stay?

Is the Remote HIM Workforce Here to Stay?

According to a survey conducted by Slack, newly remote knowledge workers1 are struggling to adapt to home-based offices and virtual collaboration realities during COVID-19’s mass office exodus. Slower paced communication across teams often evolves into bigger...
COVID-19 Challenges, Implications and New Trends for HIM

COVID-19 Challenges, Implications and New Trends for HIM

Healthcare organizations have been forced to stall many process improvement projects over the years due to lack of budget and resources. Enter the coronavirus. The realization quickly set in for HIM and revenue cycle departments that process improvements were the only...