Bold Steps Taken to Address Sudden COVID-19 Changes

By Bill Wagner, CHPS, CPCO, Chief Operating Officer Sarah Humbert, RHIA, Vice President of Coding Operations, and I recently had the opportunity to talk with three of KIWI-TEK’s long-time coding partners about the whirlwind year we’ve all had. In this 3-part blog...
COVID-19 and the Plight of the Coder

COVID-19 and the Plight of the Coder

In an effort to control the spread of the pandemic and to focus on COVID-19 patients, providers were directed in March to cancel elective surgeries and all other non-urgent patient visits. Up until that time, patient volume by type of visit was fairly predictable,...
HIM Challenge Met – Changes in Patient Type and Volume

HIM Challenge Met – Changes in Patient Type and Volume

Coding Changes in Patient Volume In an effort to control the spread of the pandemic and to focus on COVID-19 patients, providers were directed in March to cancel elective surgeries and all other non-urgent patient visits. Prior to that time, patient volume by type of...
Is the Remote HIM Workforce Here to Stay?

Is the Remote HIM Workforce Here to Stay?

According to a survey conducted by Slack, newly remote knowledge workers1 are struggling to adapt to home-based offices and virtual collaboration realities during COVID-19’s mass office exodus. Slower paced communication across teams often evolves into bigger...